I just sat in the ER for 2 hours with my friend who is having pregnancy difficulties and all the hospital has accomplished is drawing my friends blood and 1 ultra sound. I have been to other hospitals with her with similar problems in which they have taken her immediately taken her back. I have also found that the staff there is very unorganized and doesn’t communicate with each other well because they called people’s names to come
I live in Holland Michigan and have had much time & many experiences being in the hospital personally & with family. That said - I was greatly dissatisfied with High Point Regional Hospital. The staff I will say is very nice & friendly but very inefficient. My dad 74 yrs. old was scheduled this past Tuesday to get his kidney removed due to a maligent tumor. That said, we checked in at 7:45am. He went back & we did not see him again until 4:00 pm. We had to wait to see him as they did not have a room ready for him until late in the day, even though this surgery had been scheduled 2 weeks in advance. The waiting room was/is extremely dirty, as well as the hallways, bathrooms & even my dads room was dirty. While visiting my dad the next day, no one was checking on him regularly. The food staff came in and asked what he wanted for lunch and I had to tell them he was not allowed to eat and on a liquid diet. The next day it happened again and my dad ordered oat meal and was not allowed to even have a cracker. He needed to get his body functions working again before he could eat. (pass gas, bowel movement etc.. ). I'm glad I was able there to stop him getting food. An alarm went off for over 7-10 minutes and I had to leave to find a nurse to turn it off & to check on him. I wondered if I had not been there, how long would it have taken for someone to come in to check on him. His IV emptied out & I had to find someone to give him a new one. I left yesterday and was told by my step-mother that his IV came out and no one had come replaced it before she left. His doctor wasn't able to make it in today but sent his partner and The staff checked his levels regarding his kidney function and the numbers were going up. His doctor took him off a medicine that was increasing those number as his numbers were going up and sent in a Kidney specialist and mentioned this could lead to kidney failure. The assistant doctor came in and put him back on it. Good thing my dad caught it and addressed it as it could have made things go bad really quick. They wanted him to walk & he finally was ready and no one came to walk with him for almost 2 hours later until Doris went to get someone to walk with him after they said they would be right back 2 hours earlier. The hospital seemed short staffed, not clean, staff lacked communication & my dad was not attended too as one needs after major surgery. I did however really love his Doctor/Surgeon, just believe he needs to work with another hospital to put his patients first. After I returned to the hotel, I looked up the hospital website and read all the negative reviews which confirmed my thoughts exactly. Again the staff is extremely nice & friendly which I love but if they aren't doing their job as needed, the quality of care suffers & hurts the patients.
I straight up will never, ever come back here. A 16+ hour wait time is ridiculous. If there was ANY sort of efficiency or competence here, that wouldn't have happened. Had to ask multiple times to get any sort of damn information because communication is also something they suck at. I will let people I know to never come here. Ever.
Worst hospital ever! I will NEVER go back! You will die waiting in the ER before you get care, and if you are fortunate to get care, beware! Most inept staff I have ever had, other than two very kind nurses. I was brought in by ambulance, having had a very low sodium attack. The paramedics in the ambulance immediately put me on an IV when I told them this had happened several times before and I was about to pass out. They dropped me off at High Point regional emergency room and took off the IV. I asked them if the ER was going to start another IV bag and they said yes they would. Well the ER made me wait two hours before they would put an IV bag in me and I was nearly passing out again! My husband and I tried to tell them that this had happened before and I had been in Wesley Long Hospital in July with such incredibly low sodium that the attending physician said I could've had seizures. Still they did not care and made me wait. They said there were no rooms. We told them they could put me in the hall I didn't care, I just desperately needed sodium before I had seizures. I'm 61 years old. When the same thing happened back in July at Wesley Long, the ER immediately took me back and started an IV. High Point Regional is the worst! When I finally got taken back and given an IV with sodium 2 hours later, the doctor came in and said my sodium level was extremely low and told me what it was. It was three points lower than when I had been in Wesley Long Hospital three months before, so I knew it was serious. When the first IV bag finished, instead of hooking me up to another bag (the doctor had already said they were keeping me overnight and were going to keep me on fluids continuously to bring my sodium levels up ), the nurse turned to walk out of the room after disconnecting it. I asked her what she was doing and she said the bag was finished. I told her that they were supposed to keep me on IV fluids until morning. She looked at me like I was crazy and with a surly attitude turned and walked out of the room saying she would check on it.. An hour later she had still not come back and I was starting to feel like passing out again. I called my husband who had gone home to let our dog out, and he came back and immediately told them to get me another bag. They looked at him like he was crazy and said they would have to check the chart. Another 10 minutes later they finally came in and hook me back up and it took another hour and a half before I started feeling better. I wish I could say things got better when I finally got in a room for the night but it was the night from hell. Don't take your life in your hands and go to the High Point Regional Hospital. Go to Wesley Long Hospital or Baptist if you need medical care of an urgent nature.
One of the aide was extremely rude and threatening to me. Also, bad and not knowledgeable nurses. Two CNAs were nice though.
Back to triage when they were already back there. They also seemed very unprofessional and in experienced. It almost seemed like the RN’s still thought they were at nursing school.
High Point Regional Hospital is a US Hospital based in High Point, North Carolina. High Point Regional Hospital is located at 601 N Elm St, High Point, NC 27262, USA.
Please contact with High Point Regional Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find High Point Regional Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.