A disgusted, upset ex-customer.
Our family has been going there for years. Lots of Birthday cakes and other sweets. Great friendly staff. I highly recommend them.
This is a friendly, local bakery that specializes in customer care. Even on an extremely busy day, such as Saturday, December 23, the owner's mother took time to stand and chart with me in the parking lot. The coconut cake is the best you'll find anywhere. It has been a holiday staple in my family for years.
Ken was great and the cake and cupcakes were perfect! Moist and beautiful! Thank you to the staff at The Sweet Shop!
Great customer service and I love the friendly atmosphere. The name of the this bakery lives up to the name it's very sweet extremely sugary. Issa no for me
My mom went to by me 3 rose cupcakes and 3 rainbow swirl cupcakes. When she brought them to me, I opened the box and one of the rainbow swirl cupcakes had a gnat on it. I let my mom know that I was going to take them back because one of them had a gnat on it. My mom told me that she informed one of the worker's there was a gnat on the case. The worker did not seem to care. I drove across town to the bakery to inform them of the disgusting insect on my Pastry. When I told the worker, she did not seemed concerned. Her response was that the gnats are always there and it is not anything they can do about them. She said they(gnats) like sweets. She further said they are only "this big" using her index and thumb to suggest they are very small in size. I am appalled. Listeria is microscopic, but it can be deadly if ingested!!! She asked what did my mom want to do. I asked if they had some more in the cooler. She said yes, & brought back 9 cupcakes. When she came back, she went on to explain all the tactics they have tried and she said that nothing worked. She referred to a tactic that Starbucks uses, a vacuum. It seems to work for them because I have never seen any gnats in there on any of my food or beverages. I am taken back by her response and lack of sincerity. I guess it is an everyday thing for her, but I choose not to ingest gnats or any bugs. Therefore, I will not return to Sweet Shoppe Bakery!!! I hope the owners find some ways to illuminate their insect problem!!!
Sweet Shoppe Bakery Inc is a US Bakery based in High Point, North Carolina. Sweet Shoppe Bakery Inc is located at 2008 N Centennial St, High Point, NC 27262, USA.
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